Customer support
We’re here to help.
Questions about Bug Bow, your order, shipping, or cancellation? Send us a message and our team will respond within two business days.
Before you send a message
Our FAQ & Support page covers how Bug Bow works, what is included, shipping, payment timing, and cancellation.
Order help
Include your order number when asking about an existing order. To cancel before shipment, tell us you would like to cancel and we will process a full refund to the original payment method.
Business information
The Bug Bow storefront is operated by Concept 2 Consumer, LLC in the United States. Store contact: adam@conceptconsumer.com.